U-VPN

U-VPN support

Help with U-VPN.

Setup and connection guidance for iPhone and iPad.

For questions about the app or the official Quick Connect service, contact us.

support@netdgrlimited.com

Quick Connect

  1. Open U-VPN, select Quick Connect, and choose a location: United States, United Kingdom, or Japan.
  2. Tap Connect.
  3. If prompted on your first connection, allow U-VPN to add a VPN configuration. The app shows the connection status.

Quick Connect includes a one-time 200 MB allowance for uploads and downloads combined. It does not reset monthly. An active Premium plan removes this app allowance.

My Servers

My Servers is free to use and starts with no personal nodes. Obtain a compatible configuration from your server operator or provider.

  1. Select My Servers.
  2. Open Import and choose Paste Node Link, Import Node File, or Scan QR Code.
  3. Select the imported node and tap Connect. Allow the VPN configuration if prompted.

To add a subscription, open Server Groups → Add → Add Subscription, enter your provider's HTTPS subscription URL, and save. Its nodes appear in the group after the update completes.

You can set an update interval or update a subscription manually from its details. Your provider manages the subscription content, credentials, and any provider charges or limits.

Premium purchases

Open Settings → U-VPN Service → Premium to view the monthly and annual plans. The App Store shows the current price and any offer available to your account.

Use Restore Purchases to restore an existing purchase. Use Manage Premium to manage or cancel your plan through Apple. Plans renew automatically until cancelled.

My Servers does not require Premium. The app does not count personal node traffic against the Quick Connect allowance.

Routing and DNS

Open the My Servers section in Settings to configure routing rules, network scenes, DNS, and connection strategies. These settings apply to your personal nodes; Quick Connect uses its own official configuration.

Before contacting support

  • Include your device model, iOS version, app version, and whether you are using Quick Connect or My Servers.
  • Describe what you expected, what happened, and any error message.
  • For a personal node, include the protocol and transport type. Do not send passwords, UUIDs, private keys, subscription URLs, or complete server configurations.

We can help with the app and the official service. For third-party server availability, account access, or subscription content, contact your provider.